Inside our SOC
Inside the security operations centre defending your estate.
A full walkthrough of our security operations centre, from onboarding and detection engineering to the moment an alert turns into containment. Analysts monitor your estate around the clock and automation contains confirmed threats in seconds.
Collect
Everything your estate produces, under watch.
Ingestion across the whole estate
We ingest from every control you run. Firewalls, endpoint agents, identity providers, cloud platforms, SaaS applications, network telemetry, OT systems and internal applications built in-house. Where a source ships without an integration, our engineers write the parser. Nothing is excluded from coverage because a vendor never built a connector for it, and an intrusion routes through whatever is not being watched.
Detection engineering against your estate
Detections are written for the systems you run and the techniques that apply to them, mapped to MITRE ATT&CK and tuned against your own baseline. Detection engineers work around the clock, so a new log source, a new application or a retired control is covered as the estate changes rather than at the next review cycle. Our engineers co-author the CIS Benchmarks, and the same standard applies to the rules protecting your environment.
Detect
Finding what passes every control you own.
Behavioural correlation at scale
Signature matching catches what is already known. The intrusions that matter use valid credentials, authorised processes and permitted network paths, and every individual action passes inspection. Our analysts correlate activity across authentication, privilege use, file access and log integrity until the pattern resolves into a single intrusion. That is how we caught an attacker inside a government-linked corporation holding national workforce data, operating with administrative credentials, deleting their own access logs, with every control in the environment functioning as configured and none of them raising an alert.
Threat hunting
Our analysts hunt for the activity that has triggered nothing, working from current intelligence on the actors and techniques operating against your sector and testing each hypothesis against your live telemetry rather than a sample. Hunts are structured around attacker behaviour rather than indicators, so the search holds even when the infrastructure changes and the tooling is new. Once a hunt is complete, what it found is engineered into the detection set and runs against your environment continuously from that point on.
Corroborated threat intelligence
Every indicator is cross-checked against multiple independent sources before it reaches your environment. Intelligence is refreshed and revalidated continuously, so anything that has decayed is retired rather than left firing. Our intelligence team tracks the actors operating against your sector and enriches every indicator with the infrastructure, tooling and techniques behind it, so an analyst working an alert already knows who they are looking at and what that actor does next.
Respond
Containment in seconds, decisions by an analyst.
Machine-speed enforcement
Where authority is agreed in advance, containment executes automatically across every major firewall vendor, endpoint platform and identity provider you operate. Malicious infrastructure is blocked, compromised accounts are disabled and affected hosts are isolated in seconds. The service runs on automation engineered by our group, one of three Elastic subcontractors in ASEAN and the largest, and named Cybersecurity Project of the Year at the Malaysia Cybersecurity Awards 2025.
Advanced malware analysis
Suspicious files are taken apart statically and detonated in an isolated environment to observe live behaviour: persistence mechanisms, command and control infrastructure, privilege escalation and lateral movement attempts. Custom tooling is written where a sample resists standard analysis. Everything recovered becomes a detection across every estate we monitor, so an attack seen once anywhere is covered everywhere.
Incident response and forensics
When something is confirmed, the response follows a defined sequence: identify the activity, contain lateral movement, eradicate persistence and unauthorised access, then recover the environment. Forensics establishes how the attacker entered, what they reached and how long they held it, and those findings feed back into detection engineering so the same route is closed before anyone uses it again.
under 5 minutes
DETECTION
Activity is surfaced by continuous detection against the estate.
immediate
TRIAGE
Confidence is scored. High-confidence findings move straight to enforcement.
automatic
ENFORCEMENT
Where authority has been agreed in advance, the action fires without waiting for a human.
on escalation
ANALYST
Anything requiring judgement reaches a named analyst who investigates rather than forwards.
by agreed order
CONTACT
Named people in sequence, not a shared mailbox, when a decision needs someone on the client side.
The difference is simple: automation contains, an analyst decides, and you are contacted when a decision needs someone on your side.
Our engagements
Managed security for a national judiciary
Full managed SOC deployment protecting national judicial services, covering 24/7 monitoring, incident response and compliance reporting.
Managed SOC for a large conglomerate
Enterprise-wide monitoring across multiple business units, including Microsoft 365 authentication and file activity monitoring that surfaced both compromised accounts and internal data exfiltration.
SOC for a government-linked corporation
Nation-scale monitoring of critical workforce data, where proactive threat hunting identified an intrusion that had bypassed four existing layers of security.
Frequently asked questions
A security team covers a broad range of functions, from architecture and policy through to awareness. A SOC does one thing continuously: monitor, detect and respond. Most organisations need both, and the SOC function is the one that is hardest to sustain internally because it requires round-the-clock coverage.
Most estates are ingesting telemetry and under monitoring within a few weeks of kick-off. The time is spent on access, mapping log sources across the estate and agreeing the enforcement points, not on standing up a platform from scratch. Coverage starts on the sources that are connected; remaining sources are added as access is granted rather than held back for a single go-live.
We detect, investigate and contain within the scope you set. Enforcement actions agreed in advance fire automatically, blocking malicious infrastructure, disabling compromised accounts and isolating affected hosts within seconds of detection. Anything beyond that scope reaches a named analyst who investigates and records every decision as it is made. Decisions carrying business consequences, taking a production system down or notifying customers or a regulator, are taken with you on the call. Every handover point is documented and agreed at onboarding, and kept current as your environment and your people change.
Bring enterprise-grade defence to your organisation.
Our team is here to answer your questions and show how a fully managed SOC keeps your organisation protected around the clock, from continuous monitoring to threat hunting and machine-speed response.